The evening buffet time and service lacks the professionalism that the wedding breakfast service is given and you have to double check what you have ordered and your instructions regarding the management of the cake etc
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Jane Mott - 14 April 2008

Such a jewel of a restaurant that I'm loathe to submit this review in case we're unable to book next time we want to go!  The food is fabulous and the service is exactly how service should be; efficient, discreet, first class.  Certainly the best all round  eating experience currently on offer in Solihull.
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Lorraine & Andy - 1 July 2007

Impressive building and gardens. Room was large but decor and furniture tired. Central Heating did not warm up the room as windows drafty. Heating didn't come on in morning until after we had returned from breakfast! Bathroom at first glance was good but Spa Bath didn't work, unhygenic toilet brush and bath mat.
Bar - waiter didn't know what a Swizzle Stick was for the Dry Martini.
Restaurant - Food excellent and service good at dinner.
Breakfast - Good but hazardous canopy over cold cabinet when reaching for fruit etc.
When all the improvements to the rooms are made, then the cost per night will be justified. Despite mentioning the cold room and that the Spa was not working we were not offered a discount.
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Mr and Mrs Howes - 22 February 2007

The best Hotel I have ever stayed in, Best Food, Best Quality, Best Service.  I would definitely go back.
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Donna Vines - 10 August 2005