Posted Wednesday, October 5, 2011
Great food and excellent service from Donna .We have been there 3 times this week that shows how much we were impressed. "keep up the good work"
Quality: Service:   Value:
Favourite: gammon steak /fish chips
Carol and John

Posted Monday, November 1, 2010
My family and I are very pleased with the service never really had a problem, sometimes it got a bit busy and we had to wait for ages for service, but they were very apologetic about it, the food is not that bad, the salmon is very bland could have done better myself, wasn't stunned unlike the one in Portsmouth. To conclude needs to improve slightly but can't complain.
Quality: Service:   Value:
Favourite: salad & burger
Skye

Posted Wednesday, September 22, 2010
Another fantastic meal with excellent service from waitress Donna
Quality: Service:   Value:
Favourite: anything that includes steak
John and Carol

Posted Monday, July 26, 2010
Just look at the scores what more can we say top notch nosh
Quality: Service:   Value:
Favourite: mixed grill
John and Carol

Posted Monday, March 1, 2010
Absolutely fantastic really enjoyed my fish and chips. Staff very friendly and polite. Would definitely go again
Quality: Service:   Value:
Favourite: Fish and chips and salad bar
Amelia and friends

Posted Monday, August 17, 2009
Surly wait staff, insolent greeter, long wait to be seated. Salad bar unhygienic with dirty spoons and tongs. Bacteria love it there! Lukewarm food, bland and boring. The management needs a kick up the backside!  They clearly don't care about their lousy dirty restaurant and the very poor service all round.  Quality is a word they've never heard of!
Quality: -  Service: -   Value: -
Favourite: McDonalds after leaving Harvester
Jonathan

Posted Monday, January 5, 2009
Eleven of us went for a meal to celebrate my son's 1st birthday on 3rd Jan 2009. His grandparents, aunts, uncles and cousins were amongst us, all of whom have visited this restaurant on numerous occasions due to the fact it is normally so family/child friendly. Unfortunately this time we had to endure the attitude of Kieran, a young, cocky and arrogant waiter.  Kieran thought nothing of walking past us, as my 1 yr old son was crying and say to his colleague, and I am quoting his exact words, "f*****g screaming baby!"
We had up until this point been really enjoying our meals as well as the service we were receiving from our waitress Holly, who was worlds apart from Kieran in her attitude towards us and could not have been more helpful.
When my son's father approached Kieran to ask for his managers name so he could speak to him about his vicious comment, he simply said "Why? What's your problem?" He was neither ashamed nor apologetic about what he had come out with.
We spoke to the manager who apologised profusely on Kieran's behalf, and said he guessed he was just having an 'off day'.
Kieran's nasty comment and attitude upset our whole family who are usually regular, and enthusiastic customers at the Harvester in Shirley.
Due to the fact we have a lot of children in our family we will in future be looking for a far more child and family friendly restaurant to go to for our get togethers.
Quality: Service:   Value:
The Jones family,  Hall Green

Posted Wednesday, April 9, 2008
This from a friend who has no reason to lie. It relates to a dinner out with other friends and makes me think about a meal I had there recently that had to be sent back:  Two diners had steaks, both of which were not cooked as they requested. They were returned. It was possible for our friend to see the Chef, who took the steaks off the plates with his bare hands, waved them about to get off anything clinging to them, and swapped them back onto the opposite plates. He added a few more chips and returned the plates.  Later, my friend watched whilst a waitress placed their sweet orders on a table, helped herself to something off the plates and then brought them over, smiling.  Personally, I will never set foot in another Harvester Inn.
Quality: -  Service: -   Value: -
D.M.Heath

Posted Monday, December 3, 2007
Food arrived cold - it was even served in cold plates. We sent it back but it was just heated in the microwave which made it dried up and very unappetising. Not a place I would recommend unless you get there for the early bird menu, then at least the price makes it a bit more palatable.
Quality: Service:   Value:
Caroline

Posted Monday, August 20, 2007
Arrived at 6pm to take advantage of the "early bird" offer - 30% off. Was told that we could not be seated until 6.50 so when the bill came we did not qualify for the discount (must be seated or our order taken before 6.30). We were not informed about this by the staff and it looks like a rip off!!
Quality: Service:   Value:
Dorian Morris

Posted Monday, March 12, 2007
I dislike chain restaurants with a passion. 2 ounce of peas and a semi cooked omelette before it reaches the restaurant is not my type of food. However, me and my family visited the one in Shirley Solihull. We went there recently spurred on by my youngest who can be a fussy eater. The welcome was warming especially for my two girls. All our food was  good and I really enjoyed a 'tuna on a bed of rice' dish which was tasty, well presented and well cooked. The atmosphere was good and we will go back there again.
Quality: Service:   Value:
Tomlinson family

Posted Wednesday, January 3, 2007
Brilliant restaurant!!! went there a few weeks ago, it was very busy but didn't have to wait too long for a table!!! staff were very nice and the food was lovely very good value for money! will definitely be going there again.
Quality: - Service: Value:
Faye


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Highly Recommended

Posted Monday, January 1, 2007
Excellent restaurant, the quality is really good and so is the service but i have to comment especially on the value for money, it is excellent!
Quality: Service:   Value:
Favourite Meal: Chicken Curry
Natasha

Posted Monday, January 1, 2007
Dreadful, dreadful place.  Ate here Christmas Eve and the service and food was awful.  Chicken wings ordered with fiery coating came with a barbeque sauce coating and some were cold.  Had been kept waiting so long, didn't dare send them back as we may never have eaten.  Main courses didn't fare much better.  The beef fajitas were not sizzling (as advertised on the menu) and the beef was cut so thick the jaw positively ached from the chewing. 
Quality: - Service: -  Value: -
Favourite: the salad bar (well they couldn't really go wrong there could they?!)
Lorraine

This page is part of the Solihull Online Restaurant Guide and is not connected with any of the restaurants listed.