You Said....

Posted Monday, February 22, 2010
I visited the Drum & Monkey last night and wasn't very impressed, it appears that, as of yesterday, the Chef & Brewer chain no longer run the pub.  The pub was cold, even though it was zero degrees outside the previously used log fires were not even lit and the radiators were only luke warm to the touch. The service was very slow and we witnessed 2 different couples complaining about the slowness of the food arriving, there was no wine list available and they were "using the wine left by Chef & Brewer" so had to bring bottles to our table for us to inspect.  The staff were unfamiliar how to work the chip and pin machines.  I was sadly disappointed with our visit, it used to be a lovely, warm friendly pub which has lost it's spark since being taken over by the new brewery and I will not be visiting this pub again.  I understand that this may have been their first day under the new management team but it seemed very unprofessional and unorganised with inexperienced staff.
Julie

This page is part of the Solihull Online Pub Guide and is not connected with any of the pubs and bars listed.